Privacy Policy

Responsible party: Noemí Fiol Garcia

Purpose: Provision of online services, management of web users, commercial communications related to our services.

Legitimacy: Express consent and legitimate interest.

Recipients: No data is transferred to third parties, except where legally required.

Rights: Access, rectify, and delete data.

 

At Nails & Sunflowers, we work to offer you the best possible experience through our products and

services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it. Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), Noemí Fiol Garcia informs the user that, as the data controller,

 it will incorporate the personal data provided by users into an automated file.

 

Our commitment begins by explaining the following to you:

- Your data is collected to improve the user experience, catering to your interests and needs.

- We are transparent about the data we collect about you and why we do so. Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in compliance with regulations and, when necessary, we will request your consent.

- We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it.

- Our priority is to guarantee your security and process your data in accordance with European regulations.

If you would like more information about how your data is processed, please refer to the various sections of the privacy policy below:

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Who is responsible for processing your personal data?

Identity: Noemí Fiol Garcia

Registered office: Carrer del Llac Major, 5, 1r

Tax ID number: 43223902W

Email: nails.and.sunflowers@gmail.com

If you wish to make an inquiry regarding the processing of your personal data, you can contact us by email at nails.and.sunflowers@gmail.com

 

What personal data do we collect?

The personal data that the user may provide:

- Name, address, and date of birth.

- Phone number and email address.

- Location.

- Information regarding payments and returns.

- IP address, date and time you accessed our services, internet browser you use, and data about your device's operating system.

- Any other information or data you choose to share with us.

 

In some cases, it is mandatory to complete the registration form in order to access and enjoy certain services offered on the website; likewise, failure to provide the requested personal data or to accept this data protection policy will make it impossible to subscribe, register, or participate in any of the promotions in which personal data is requested.

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Why and for what purpose do we process your data?

At Nails & Sunflowers, we process the information provided by interested parties for the following purposes:

- To manage orders or contract any of our services, either online or in physical stores.

- To manage the sending of information requested from us.

- To develop commercial actions and maintain and manage the relationship with the user, as well as to manage the services offered through the website and information tasks, being able to carry out automatic evaluations, obtain profiles, and perform customer segmentation tasks in order to personalize the treatment according to their characteristics and needs and improve the customer's online experience.

- Develop and manage contests, sweepstakes, or other promotional activities that may be organized.

- In some cases, it will be necessary to provide information to the Authorities or third-party companies for auditing purposes, as well as to handle personal data from invoices, contracts, and documents in order to respond to complaints from customers or Public Administrations.

 

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

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What is the legal basis for processing your data?

The processing of your data may be based on the following legal grounds:

- Consent of the data subject for the contracting of services and products, for contact forms, requests for information, or registration for e-newsletters.

- Legitimate interest for the processing of our customers' data in direct marketing actions and express consent of the data subject for everything related to automatic assessments and profiling.

- Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

 

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfill the purpose for which it was collected (for example, for the duration of the business relationship), as well as for compliance with the legal obligations arising from the processing of the data.

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To whom is your data disclosed?

In some cases, only when necessary, Nails & Sunflowers will provide user data to third parties. However, the data will never be sold to third parties. External service providers (e.g., payment providers or delivery companies) with whom Nails & Sunflowers works may use the data to provide the corresponding services, but they will not use this information for their own purposes or for transfer to third parties.

 

Nails & Sunflowers strives to ensure the security of personal data when it is

sent outside the company and ensures that third-party service providers respect confidentiality and have adequate measures in place to protect personal data. Such third parties are required to ensure that the information is treated in accordance with data privacy regulations.

 

In some cases, the law may require personal data to be disclosed to public bodies or other parties, but only what is strictly necessary to comply with such legal obligations will be disclosed.

 

The personal data obtained may also be shared with other companies in the group.

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Where is your data stored?

In general, data is stored within the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the Privacy Shield. 

 

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by sending a request to the following email address: nails.and.sunflowers@gmail.com.

 

Under the provisions of the GDPR, you can request:

- Right of access: you can request information about the personal data we hold about you.

- Right of rectification: you can notify us of any changes to your personal data.

- Right of erasure and to be forgotten: you can request the deletion of your personal data after it has been blocked.

- Right to restriction of processing: this involves restricting the processing of personal data.

- Right to object: you can withdraw your consent to the processing of your data, objecting to its continued processing.

- Right to portability: in some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another controller. 

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- Right not to be subject to individualized decisions: you may request that decisions based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject, not be made.

 

In some cases, the request may be rejected if you request the deletion of data necessary for compliance with legal obligations.

 

Likewise, if you have any complaints about the processing of your data, you can lodge a complaint with the data protection authority.

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Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exempting Nails & Sunflowers from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information on the registration or subscription form. Nails & Sunflowers reserves the right to terminate the contracted services that have been agreed with users if the data provided is false, incomplete, inaccurate, or not up to date.

Nails & Sunflowers is not responsible for the accuracy of information that it has not produced itself and for which another source is indicated.

 

Nails & Sunflowers is not responsible for the veracity of information that is not

produced by it and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of such information.

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Nails & Sunflowers reserves the right to update, modify, or delete the information contained on its web pages, and may even limit or deny access to said information. Nails & Sunflowers is exempt from liability for any damage or harm that the user may suffer as a result of errors, defects, or omissions in the information provided by Nails & Sunflowers, provided that it comes from sources outside of Nails & Sunflowers.

 

Likewise, the user certifies that they are over 14 years of age and that they have the legal capacity necessary to give consent regarding the processing of their personal data.

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How do we process the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under the age of fourteen, in accordance with Article 8 of the GDPR and Article 7 of LO3/2018, of December 5 (LOPDGDD), Nails & Sunflowers will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process the personal data of minors. In this case, the ID card or other form of identification of the person giving consent will be required.

 

In the case of persons over fourteen years of age, the data may be processed with the consent of the user, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

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What security measures do we apply to protect your personal data?

Nails & Sunflowers has adopted the legally required levels of security for the protection of personal data

and endeavors to install any other additional technical means and measures within its power to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data provided to Nails & Sunflowers.

 

Nails & Sunflowers is not responsible for any hypothetical damages that may arise

from interference, omissions, interruptions, computer viruses, telephone breakdowns, or disconnections in the operation of this electronic system caused by reasons beyond the control of Nails & Sunflowers; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of Nails & Sunflowers. However, users should be aware that security measures on the Internet are not impregnable.

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Links to other websites

The nailsandsunflowers.com website may contain links to other websites. When you click on one of these links and access an external website, your visit will be subject to the privacy policy of that website, and Nails & Sunflowers will not be held liable for its privacy policy.

 

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy periodically.